Fortunately, in today’s era of cutting-edge technology, there’s a transformative force at play that promises to rewrite this narrative — Generative AI-powered chatbots. These digital entities, armed with the remarkable abilities of Generative AI, are poised to revolutionize how we interact with banks, offering timely, personalized, and efficient solutions to our financial inquiries.

The Evolution of AI Chatbots in Banking

Chatbots were introduced as a solution, but they were quite basic in their early stages. These early chatbots relied on strict rules, which meant they couldn’t engage in natural conversations. They often felt like machines with scripted responses. They had difficulty understanding human language, couldn’t handle complex questions, and were inflexible when it came to adapting to new situations. Despite their potential, these early chatbots had significant limitations that needed to be addressed. Times have changed since then owing to the advent of cutting-edge Generative AI technology and its integration into the world of banking.

Recommended reading: ChatGPT: Everything About the Hottest AI Chatbot in Tech

What is Generative AI?

Generative AI is a cutting-edge technology that enables machines to understand and generate human-like text. Unlike rule-based systems that rely on predefined responses, Generative AI chatbots use advanced algorithms and deep learning models to analyze and generate natural language. 

This technology allows chatbots to adapt, learn, and improve their conversational abilities over time, making them an ideal solution for enhancing customer interactions in the banking industry. Generative AI plays a pivotal role in transforming traditional chatbots into intelligent, adaptable virtual assistants. It empowers chatbots with the ability to understand context, generate contextually relevant responses, and offer personalized assistance to users.

1. The Role of Generative AI in Chatbots

Generative AI endows chatbots with the ability to comprehend not just individual words but entire sentences, conversations, and even the nuances that lie beneath the surface. This profound shift in capability makes interactions with chatbots feel more human-like and accessible than ever before. A few other parts it assists with –

1. Natural Language Understanding (NLU)

Generative AI equips chatbots with the capability to understand and interpret natural language, making interactions more human-like and accessible.

2. Contextual Understanding

These chatbots can grasp the context of a conversation, remembering previous interactions and adapting responses accordingly.

3. Personalization

Generative AI enables chatbots to provide tailored recommendations, account insights, and personalized banking services based on each user’s unique needs and history.

4. Multilingual Support

These chatbots break language barriers by offering support in multiple languages, catering to a diverse customer base.

5. 24/7 Availability

Generative AI-powered chatbots are available around the clock, ensuring customers can access assistance whenever needed.

How is Generative AI transforming chatbots in banking:

The benefits of Gen AI in the banking sector are transformative, enhancing various aspects of banking operations and customer experiences:

1. Enhancing User Interactions, Customer Experience

Discuss how Generative AI-powered chatbots improve user interactions:

2. Reduced Response Time

With Generative AI, chatbots can provide quick and accurate responses, reducing wait times and enhancing user satisfaction.

3. Handling Complex Queries

These chatbots excel at handling intricate and multifaceted banking queries, ensuring customers receive comprehensive answers.

4. Providing Relevant Information

Generative AI chatbots offer real-time updates on account information, transaction history, and financial advice, keeping customers informed and engaged.

5. Emulating Human Conversations

Through natural language generation, these chatbots create conversational experiences that mimic human interactions, fostering a more comfortable and intuitive user experience.

6. Seamless Onboarding

Generative AI streamlines the onboarding process by guiding customers through account setup, KYC procedures, and product information, making it hassle-free.

7. Personalized Recommendations

These chatbots analyze user data to offer personalized product recommendations, investment strategies, and financial planning guidance.

8. Proactive Assistance

Generative AI-powered chatbots can proactively notify customers about important account activities, such as unusual transactions or low balances, enhancing security and customer trust.

Recommended reading: Remote Executive Assistants: How They Are Changing the Game of Support

9. Data Security and Privacy

Banks integrate robust security measures to ensure that customer data remains confidential and protected when using Generative AI-powered chatbots.

10. Personalization

Gen AI enables banks to offer highly personalized services. By understanding individual customer preferences, behaviors, and financial goals, banks can tailor their offerings, such as investment recommendations, loan terms, and product suggestions, to meet each customer’s unique needs.

11. Efficiency and Cost Reduction

Gen AI automates repetitive and time-consuming tasks, reducing operational costs and allowing bank employees to focus on more strategic, value-added activities. This leads to greater operational efficiency and cost savings.

12. Scalability

Gen AI’s capabilities can scale to accommodate the growing customer base and evolving customer needs, making it adaptable to the dynamic nature of the banking industry.

Conclusion

Chatbots are not just automated responders but intelligent, adaptive, and highly responsive virtual assistants! They have revolutionized user interactions, making banking services more accessible, personalized, and efficient than ever before. As banks continue to embrace this technology, the future holds even more promising advancements, further enhancing the banking experience for customers.

The post Chatbots Powered by Generative AI: Transforming the Banking Experience appeared first on Designveloper.

In this post, we’ll look at everything you need to know about ChatGPT, from its history and how it grew to its most important features and how to use them. This article will give you all the information you need to understand this interesting and quickly growing technology, whether you are a tech fanatic or a business professional who wants to stay ahead of the curve.

What is ChatGPT?

ChatGPT (Chat Generative Pre-trained Transformer) was launched in November of 2022 by OpenAI, which was partially founded by Elon Musk and is currently one of the most innovative new companies in the field of artificial intelligence and. This advanced artificial intelligence technology can give human-like answers to a wide range of questions and statements. This makes it a useful tool for automating customer service, making e-commerce better, and doing a lot of other things.

The main part of ChatGPT is a neural network that works with a lot of text from the internet. Because of this, it can understand the context of the language and the subtleties of language. This lets it give answers that are very accurate and sound like they came from a person. ChatGPT can also be set up for a specific task or domain. This allows it to give responses that are even more precise and relevant to the situation.

One of the best things about ChatGPT is that it can understand and produce text in many languages. Because of this, it is a flexible choice for businesses that work in different countries and regions. It is also a great tool for people who want to talk to each other in more than one language.

How ChatGPT Works

At its core, using Open AI’s GPT-3 technology, ChatGPT is capable of making responses that sound human. The model has been trained on many different kinds of texts and written information. This allows ChatGPT to figure out what’s going on in a conversation and come up with good answers.

When a user types in a question or request, the text is sent to the ChatGPT model, which makes a response based on what it has learned from its training data. The model uses powerful algorithms to come up with a response that fits the conversation and is relevant to it. This process happens in real time, which lets ChatGPT answer users quickly and accurately.

What is GPT-3?

The ChatGPT technology is based on the Generative Pre-trained Transformer 3 (GPT-3) model that was made by OpenAI. This language model is one of the most advanced and complete ones ever. The GPT-3 model’s training includes a huge collection of books, papers, and webpages from the internet. The model then uses this training to make human-like responses to a wide range of questions and prompts.

The GPT-3 model makes it so that ChatGPT can have high-quality answers in the given situation, in real time. It can understand the context of the conversation, pick out important details like dates, names, and numbers, and give answers that are correct, logical, and very relevant to what the user asked or asked for.

Recommended reading: The 4 Types of Artificial Intelligence That Are Revolutionizing the World

The Statistics on ChatGPT

ChatGPT has quickly become one of the most well-known and often-used technologies in the field of artificial intelligence. Below are some numbers that show how important and growing ChatGPT has become:

• The company that made ChatGPT, OpenAI, says that the model has been trained on billions of words and has given more than 1.5 billion answers. 
• ChatGPT reached over 50% accuracy across all examinations of the USMLE.
• A recent study says that by 2025, the global market for chatbots like ChatGPT that use AI will be worth more than $1.25 billion. This prediction comes as the number of people who want to use ChatGPT keeps going up.

The Significance of ChatGPT’s Arrival

The way people and machines talk to each other is changing quickly because of ChatGPT. The creation of ChatGPT is a huge step forward for the study of artificial intelligence.

One of the most important things about ChatGPT is that it can automate repetitive and time-consuming tasks. They include things such as processing orders and giving answers to common questions. Because it takes care of these tasks, ChatGPT frees up time for organizations and their staff so they can focus on more important and creative work. ChatGPT’s ability to give accurate and human-like responses can also improve customer experiences. This makes it a great choice for businesses that want to improve their client-side outlook.

Another important thing is that ChatGPT can understand and write text in a number of different languages. Because of this, it is a flexible choice for businesses that work in different countries and regions. It is also a great tool for people who want to talk to each other in more than one language.

Lastly, ChatGPT is easy to integrate with different platforms, such as websites, mobile apps, and messaging services. This makes it a technology that is useful and easy for both individuals and organizations to use.

In conclusion, ChatGPT is a big step forward in technology that has a lot of potential. One shouldn’t underestimate the importance of it. Whether you are a tech fanatic or a business professional, it is important to stay up to date on ChatGPT. You can stay ahead of the competition if you know what’s going on.

The Key Features of ChatGPT

The high level of sophistication of the ChatGPT language model has made the world of technology more interested in it. Because it has so many different features, both individuals and businesses could benefit from using it. ChatGPT stands out from other artificial intelligence technologies in a number of ways. They include its ability to generate responses that are eerily similar to those of humans, its flexibility, and how easy it is to integrate. 

In this section, we’ll look at the most important parts of ChatGPT and find out what makes it such a big deal in the field of artificial intelligence.

Automating Customer Service

ChatGPT can help businesses improve their customer service and streamline their operations by responding to customer questions in a way that makes them feel like they are talking to a person. It is a very useful tool for companies that want to improve the quality of their customer service because it can do this. By using ChatGPT to answer frequently asked questions, businesses can improve how well their operations work as a whole. This lets their customer service staff focus on more complicated issues.

ChatGPT can also give clients quick and accurate answers, which makes the whole experience of working with a company better for the customer. By automating routine tasks, ChatGPT can help businesses improve the customer experience and increase customer satisfaction. These jobs include answering common questions.

With the help of ChatGPT, companies can improve their customer service and make their business run more smoothly. It can give customers answers that sound like they came from a real person and freeing up customer service workers to work on complex problems.

Recommended reading: 8 Best AI Chatbot Smartest AI Chatbot

Improving eCommerce

Another important thing about the product is that ChatGPT can make eCommerce better. ChatGPT can help online businesses give their customers a more personalized and interesting shopping experience by responding to customer questions in a way that makes them feel like they are talking to a real person.

For example, eCommerce websites can use ChatGPT to answer frequently asked questions about products and shipping. This lets customers get the information they need quickly and easily, which improves their overall shopping experience and makes it less likely that they’ll leave their shopping basket empty.

With ChatGPT, customers can also get suggestions for products that are right for them. By looking at the customer’s browsing history and preferences, ChatGPT is able to make suggestions unique to the customer’s needs and tastes. This makes it more likely that the customer will buy something because of the suggestions.

Recommended reading: AI Chatbots in Banking: Transforming the Banking Experience

Multilingual

ChatGPT being able to support more than one language is huge. This is because ChatGPT learns from huge amounts of text data in many different languages.

Companies with customers all over the world can use ChatGPT to help their customers in a number of different languages. No matter what language their customers speak, this lets the company give them better service and improve the overall quality of their customer experience. Whether they are using it for personal or professional reasons, ChatGPT makes it easier for people to talk to people who speak different languages. Its ability to understand more than one language is a key feature that sets it apart from other AI technologies.

Recommended reading: How to Use ChatGPT to Write an Essay: A Complete Guide for Students

Platform Integration

It’s also important not to forget that ChatGPT can work with a wide range of platforms. Because of this, people and businesses can use ChatGPT in many different ways and on many different kinds of devices.

Businesses can easily use ChatGPT to help their customers because they can combine it with popular messaging systems like Slack, Facebook Messenger, and WhatsApp. This lets them respond quickly and effectively to customer questions, which makes the whole experience better for the customer.

ChatGPT can also connect to eCommerce platforms like Shopify, Magento, and WooCommerce. This makes it a powerful tool for businesses that want to improve their customers’ online shopping experiences. By integrating with e-commerce platforms, ChatGPT can offer personalized product suggestions, information about products, and more. This helps businesses give their customers better service.

Entertainment Value

ChatGPT can be fun for people to use as well. ChatGPT can come up with responses that are similar to how people act, and in creative and entertaining ways.

Users can use ChatGPT to make jokes, poems, melodies, and more. Because ChatGPT has a lot of training data, it can come up with responses that are both creative and funny. Because of this, it is a good tool for anyone who wants to get their mind going.

ChatGPT can also be a conversational partner, letting users talk to an artificial intelligence that can understand their questions and answer them in a way that is eerily similar to how a human would. 

In conclusion, ChatGPT has many uses in the business world, but it is also a fun tool that people can use on their own.

Recommended reading: What Is Artificial Intelligence? Definition, Types and How It Work

The Future Implications of ChatGPT

As the number of people using ChatGPT continues to grow, it is important to think about what it will mean in the years to come. How will ChatGPT, a powerful artificial intelligence technology, change in the future? Already, it has had a big effect on the world of technology.

In this final part of the article, we’ll look at the aspects of ChatGPT that might have a long term effect on the whole world.

Ethical & Social

The development and deployment of ChatGPT raises crucial ethical and social problems, just as does the introduction of any new technology. As ChatGPT continues to change, the following are some of the most important things to think about:

Getting Rid of Jobs 

People worry that as ChatGPT automates more tasks, it will make it harder for some people to find work, especially those whose jobs involve helping and caring for customers. However, it also has the potential to create new kinds of jobs, which we will see in the future as ChatGPT and similar AI-powered chatbots get more popular.

Biases

AI systems such as ChatGPT are only as neutral as the data they utilize, which means they can be subject to bias and discrimination. Concerns exist about the possibility that ChatGPT could reinforce or even exacerbate pre existing forms of prejudice and discrimination.

Privacy

ChatGPT collects and analyzes huge volumes of data, which raises serious privacy concerns due to the nature of the data collection and processing. As ChatGPT gets more and more popular, it is important to make sure that users’ personal information is collected, kept, and used in a safe and responsible way.

Responsibility

As ChatGPT continues to improve, it will become increasingly difficult to differentiate between responses given by humans and those created by artificial intelligence. This brings up some very critical concerns about who is responsible for the decisions and activities that ChatGPT has made.

As technology keeps getting better, there are a number of social and ethical issues that come with it. It is absolutely necessary for programmers, businesses, and governments to collaborate in this scene. It’s to guarantee that the usage of ChatGPT will be responsible and ethical.

Corporate Control

OpenAI Incorporated is the parent company, and OpenAI LP, which is a for-profit branch of OpenAI Incorporated, is the company that makes ChatGPT. OpenAI LP, on the other hand, is not “owned” by OpenAI Inc.

Microsoft is the biggest investor in OpenAI LP, and the company is now working on a plan to put another $10 billion into the company. This means that Microsoft would own 49% of OpenAI LP. The company’s parent organization, which is a non-profit, will only own 2% of the company. The other 49% will be split between all the other investors.

Microsoft is also working hard to add ChatGPT features to a number of its products, such as Bing, Azure, PowerPoint, Outlook, and others. OpenAI is run by Microsoft, that’s just the way it is. Because of this, ChatGPT won’t always have the customer’s best interests in mind, which could cause some problems in the future. This remains to be seen, however.

Technology Interaction

It’s possible that as ChatGPT keeps getting better and better, it will be able to change the way we use technology in a number of different ways.

First of all, ChatGPT can work as a natural language interface. This means that people can talk to technology in a way that is less complicated and more like a conversation. It can make technology easier for people who aren’t familiar with traditional computer interfaces to use, and it can also make it easier for people to get the information and services they need.

ChatGPT could play a bigger role in our everyday lives if we used AI in more ways. Right now, it acts as an interface between natural language and AI. As ChatGPT keeps getting better, it will be able to do a wider range of tasks and give people more personalized experiences. Both of these skills have the potential to make our work and lives better.

Last but not least, ChatGPT could act as a bridge between people and technology, making it easier for the two to work together better. ChatGPT can understand and respond to human language. Because of this, it can help make interactions between people and technology more natural and smooth.

Conclusion

ChatGPT has quickly become one of the hottest topics in technology. It is a strong and flexible technology that has the potential to have a big impact in the years to come. As we’ve mentioned, it can automate customer service, make eCommerce better, support many languages, and give people a fun tool.

On the other hand, as with any new technology, there are some ethical and social issues to think about. The tech industry will have to stay one step ahead of the curve and make sure that this technology is developed in a responsible and ethical way if it wants to avoid the problems that could come from ChatGPT’s complex and wide-ranging future uses.

Even though there are challenges ahead, it is clear that ChatGPT has the potential to change the way we interact with technology for the better and to lead to interesting and unique new uses for this cutting-edge new technology. ChatGPT is something you will definitely want to keep an eye on in the coming years, whether you love technology, run a business, or just want to know about the latest technological developments.

The post ChatGPT: Everything About the Hottest AI Chatbot in Tech appeared first on Designveloper.

Interactive AI chatbots give companies a perfect solution for a better customer experience without the added expense of expanding customer service team members. According to a recent survey with 500 business leaders by Intercom. Smart AI chatbots increase sales by an average of 67%, with 26% of all sales starting through an AI chatbot interaction. Business Insider experts had an estimation that in 2022, 80% of enterprises would use AI chatbots.

In this post, we will look at some of the best AI Chatbot platforms out there. They are handpicked based on their appearance, adaptability, usability, and usefulness.

Before reading this article you should know the basics of a chatbot: What Is a Chatbot And How Does It Work?

1. Engati

Engati is the best no-code development AI chatbot platform that enables you to converse intelligently with your customers over WhatsApp, Instagram, Facebook Messenger, Slack, MS Teams, and 10+ other messaging applications. You can customize chatbots with your own custom code via HTML & CSS. 

They offer native integrations to Zendesk, Freshdesk, Shopify, Google Calendar, JSON API, and much more. They also provide hands-on templates crafted especially for use cases like marketing, sales, support, HR, etc. Engati also offers cloud-based deployments that go beyond offering hybrid deployments, providing the best from the cloud and on-premise models.

Their Chatbots are powered by their own proprietary NLP and trusted by brands like Jack Daniels, PwC, LivSpace, UK Gov, Cipla, iMile, Larsen & Toubro, GSK, etc. They won the CODiE award for the year 2021 in the Best AI-driven technology solution category.

Recommended reading: ChatGPT: Everything About the Hottest AI Chatbot in Tech

2. Song Nhi

Created by one of the leading web development companies in Asia, Designveloper, Song Nhi is a virtual assistant that helps people manage their personal finance. But its capabilities are much more. The experienced staff at Designveloper has exerted technologies such as Al in order to design an easy way to use, pictorial statistics and automatic features.

Specifically, Song Nhi distinguishes itself as a bot that understands and creates natural language by providing a user-friendly conversational experience. You only need to communicate with Song Nhi by text or voice, just like you would with a buddy. Every time you interact, Song Nhi will collect information on what you spend, how much you spend, and when you spend, and you can ask Song Nhi to report and share insights about your spending at the end of the week or month.

Song Nhi utillized mongoDB, Meteor and Node.js, providing long lasting quality and high performance, with a slick aesthetic to boot. The company has a dedicated team solely for Song Nhi, with thousands of hours put into building, restructuring and enhancing the look and feel of the app, so one can get assured that they can depend on Song Nhi to manage their personal finances efficiently and intuitively.

3. ManyChat

ManyChat is by far the best AI chatbot platform on Facebook Messenger. Thanks to its basic quick start template and drag-and-drop interface. Businesses can create a chatbot in five minutes without using any programming code. You can easily choose chat flows that suit best your company’s needs. Because ManyChat offers a wide range of templates for different business sectors. 

ManyChat’s strong points not only stop at its simple operation. It also provides powerful growth tools to build relationships with customers and promote sales. Even acquire leads or launch marketing campaigns. 

ManyChat’s pricing plan is based on the number of subscribers. The Pro plan starts at $10 per month for 500 active subscribers. It scales as the audience grows.

Recommended reading: Poppi Live Chat: Keep In Touch With Your Customers Anytime Anywhere

4. FlowXO – Best AI Chatbot

FlowXO is the best AI chatbot building multi-platform that is extremely strong in terms of integration. It allows you to create a smart AI chatbot once and then deploy it on several channels. This means your customers can start chatting with the bot on your website. Then continue the conversation on their messenger apps. 

Besides welcoming visitors and answering simple questions. FlowXO AI Chatbot can help to collect customers’ information and pre-filter data for a higher quality of leads. Even enables businesses to receive payments from a customer inside the bot. It is now compatible with 100+ software platforms like Facebook Messenger, Slack, Telegram, Drupal, and Google Drive.

You can start using FlowXO with the free plan for five bots, 500 interactions with users, and two weeks of logs. After that, the price depends on the number of bots and interactions you want to upgrade. The minimum standard plan costs $19 per month. And includes 15 bots and 5,000 interactions.

Recommended reading: How to Use ChatGPT to Write an Essay: A Complete Guide for Students

5. Best Ai Chatbot – Bold360

Bold360 is best for companies of all sizes that want to nurture customer relationships. Bold360’s conversational AI can interpret complex language. Remember the context of an entire conversation. And reply to customers with natural responses. If your business has clients from all over the world, you certainly utilized the tool’s multi-language capabilities (available in over 40 computer programming languages). 

Bold360 helps simplify companies’ workflow and provides them with actionable and sophisticated customer insights. Its technology requires little setup and some knowledge of coding.

Bold360 is available in several editions, from full advanced options like Agent, and Service Package to basic plans like Advice or Helpdesk Package. Unfortunately, there is no pricing information so you’ll have to request a quote if you want clear cost details for any of these plans.

6. IBM Watson Assistant

Created by one of the leaders in the AI space, the tech giant IBM, Watson Assistant is one of the most advanced AI-powered chatbots in the marketplace. It uses machine learning to understand the meaning behind various requests. Therefore, unlike other AI chatbots, it can detect when to search for an answer, when to ask for clarity, and when to guide users to a human agent. 

IBM offers five plan levels for the Watson chatbot: free, Standard, Plus, Premium, and Private plans. The free account features five skills, pre-built content, a 7-day analytics dashboard, and up to 10,000 API calls to Watson Assistant per month. The Standard Plan allows unlimited calls with the cost of $0.0025 per message, 20 skills, and a thirty-day analytics dashboard. The higher tiers are available for custom pricing.

7. Botsify – Best AI Chatbot

If you are a small e-commerce merchant with no budget for in-house developers and are unfamiliar with coding, Botsify is a great choice for you. It is extremely easy to build and embedded with websites. This AI platform also offers multiple add-ons to help customers integrate it with their Shopify store, Slack, Google Sheets, Shopify, Google Search, and RSS feeds.

One of the appealing features of Botsify is human agent handover. When this smart AI chatbot fails to answer any questions, it will provide push notifications and transfer the query to the human customer service agent. Lots of big brands use Botsify to design their chatbots, including Apple and Shazam.

You can start using Botsify with a 14-day trial and then have to subscribe to one of its plans. The Self-Serviced Plan, which is priced at $50 per month, allows unlimited chatbots, up to 30,000 unique users, and unlimited messages. A Fully Managed Plan will cost $300 per month.

8. Pandorabots

With its impressive range of features, Pandorabots is the leading platform for building and deploying chatbots. It offers users an API that allows you to integrate it with just about any website, social platform or app you want. However, due to the nature of APIs and integrations, the platform is not as easy to work with as other platforms and is not recommended for beginners. You definitely need coding skills to utilize all the features it offers.  

Pandorabots offers a free service that allows up to 1,000 messages/month. If you’re a developer, you can choose the premium plan. Which charges  $0.0025/message with up to 10 bots and 100,000 messages per month. 

9. Imperson

Impersonate is one of the most intelligent AI Chatbot platforms which can support text, audio, video, AR, and VR on all major messaging platforms. This powerful chatbot platform uses artificial intelligence to identify the customer’s behavior and generate a response accordingly in real-time. This AI-powered intelligent platform also collects leads, raises your brand awareness in the community, and promotes your service through a wide range of messaging platforms.

Impersonate is intended to build for enterprises to convert connections into sales. It is not the best choice for small businesses due to its high price. It suits large brands that are looking to level up in the chatbot game. Its partners and clients include Disney, Microsoft, Amazon, and National Geographic.

Conclusion

Gone are the days of mass marketing from cold calling and telemarketing. In the age of digital marketing, customers want quick responses and immediate resolutions to their concerns. Integrating the best AI chatbot, therefore, play an inevitable role in the future of online businesses and should be considered one of the most critical marketing strategies a company should adopt in 2023.

Is your company ready to embrace the use of the best AI chatbot in your marketing approach? We know it isn’t easy to make the right choice, but we at Designveloper are here to help you. Don’t hesitate to contact us now if you want to upgrade your business with this latest technology.

And don’t forget to subscribe to our Facebook, Twitter, and LinkedIn to get updates on our future insightful articles.

The post 9 Best AI Chatbots Smartest AI Chatbots in 2023 appeared first on Designveloper.

Amongst many terrific inventions which are resulted in the development of technology, chatbots may be the most significant one.

According to research by Invesp, these humanlike tools can help businesses save up to 30% of the cost used for customer support services. It’s all thanks to the fact that they successfully reduce lead time and can answer up to 80% of common questions or requests submitted by customers.

Best Open Source Chatbot Frameworks that You Should Know

Nevertheless, the number of chatbot frameworks in the market is definitely countless. As a consequence, to help you find out the most suitable chatbot framework, people at Designveloper has this piece to show you the best open-source chatbot framework at the moment!

Before reading this article you should know the basics of a chatbot: What Is a Chatbot And How Does It Work?

1. Microsoft Bot Framework

Microsoft is known for its popular OS – Windows, Microsoft Office Suite, and many other technology products. And in 2016, they launched a framework that allows developers to build their own chatbots for their software. Accordingly, in this framework, you can develop, connect, test and deploy your chatbots with the help of their experts.

Upsides:

• You can easily design the conversation flow of your chatbot.
• Chatbots from Microsoft Bot Framework can collect information by asking a set of formatted questions.
• There are several chatbot templates for you to choose from (basic bot, form bot, language understanding bot, question and answer bot, proactive bot)

Downsides:

• Users meet connection issues from time to time.
• This product does not have a large community to discuss the tool.
• You need to know about programming to run this bot.
• There is a learning curve when users need to access more features and functions of the chatbot.

Compatible communication channels: Facebook Messenger, Slack, Skype, and Cortana.

Pricing: depending on many factors, communication channels, amount of message, level of support, for example. They offer free plans

Significant clients: Laliga, Telefonica, Adobe, etc.

Recommended reading: ChatGPT: Everything About the Hottest AI Chatbot in Tech

2. Google Dialogflow

Different from other chatbot frameworks, Google names its chatbot “agent”. So, let’s see how this giant guy is doing in this $17.17billion-worth market.

Upsides:

• This framework is powered by Google’s machine learning technology. As a result, its potential is huge.
• Google Dialogflow can build chatbots that run on many kinds of platforms.
• It provides users with built-in analytics.
• Dialogflow’s agents are able to understand the natural language.
• The product is scalable when your business gets bigger.

Downsides:

• Even though the framework is easy to use but people find it hard to integrate the product into their system.
• Just like Microsoft Bot Framework, users need to know about coding beforehand.
• It’s restricted to API’s.

Compatible communicating channels: multiple types of apps, websites, Amazon Alexa, Facebook Messenger, etc.

Pricing: Free or pay-as-you-go.

Significant clients: Comcast, Domino’s, Singapore Airlines (and maybe Google themselves).

3. Intercom

Intercom is one of the most appreciated chatbot frameworks at the moment. It does not only provide solutions for better customer relationships but also has a product to help your users get to know the service.

Upsides:

• The framework and its chatbots can support multiple languages.
• Clients are supported by their sales team and specialists.
• The process is easy to use and has beautiful UI/UX.
• CS staff can switch between multiple conversations at the same time.

Downsides:

• Users need a third-party service for knowledge base SSL.
• Chatbot reports are unclear and lack important ratios.
• Clients counter many teeny tiny bugs while using the framework (file uploading, photo resizing, etc.)

Compatible communicating channels: Facebook, website, Slack, etc.

Pricing: From $33 – $99.

Significant clients: Sotheby’s, Atlassian, Shopify, Housecall Pro, Unity.

Recommended reading: How to Use ChatGPT to Write an Essay: A Complete Guide for Students

4. Drift

Just like Intercom, Drift is a whole next-level system that allows you to communicate with customers more effectively. Besides chatbot, it also offers live chat, account-based marketing, email marketing, email bot, etc.

Upsides:

• This product can automatically book meetings for the sales team.
• Its chatbots are integrated with many knowledge base tools like Zendesk, Help Scout, Help Docs, etc.
• The drift team also published a lot of resources so that their clients can do research and learn of this system easier.
• The chatbot is able to qualify leads and recognize old visitors.
• Many businesses considered it an affordable service.

Downsides:

• Notifications are slow sometimes.
• There is some trouble when integrating it with other services (Hubspot, Salesforce)
• The report template is a bit clunky.

Compatible communicating channel: website.

Pricing: starting from $40.

Significant clients: 15five, TradeGecko, OrderMark, CoreCloud, etc.

5. ChatterBot

ChatteBot was created by Python and is able to respond in different languages as it can be trained in any desired language.

Pricing: $37 for front-end.

6. Botkit

This is an open-source chatbot framework developed by Microsoft itself. Its website gives us a full picture of how to develop it in a concise and detailed manner. Besides, you can get help when facing trouble in Slack which is a community of 10000 developers.

Pricing: free.

7. Botpress

This chatbot framework is tested by developers from all around the world so that bugs and errors are limited and features are upgraded. However, the provider also offers a paid chatbot builder that best suits large-scale companies and enterprises.

On the whole, analytics and reporting and human-in-the-loop are two of its most useful and insightful features.

Pricing: contact.

8. Wit.ai

Similar to Botkit, Wit.ai is a tech giant, and it’s no other than Facebook. Since its acquisition in 2015, Wit.ai has become the best choice for many businesses.

For example, Aisa Holmes is a bot that uses the Wit.ai NLP engine to support real estate companies to answer clients.

Additionally, this free and open-source chatbot builder is able to support 132 languages with voice control features.

Pricing: free.

9. IBM Watson

IBM might be the most famous chatbot at the moment. Presently, it is aimed to help enterprises optimize processes and solve problems with insights to predict and shape outcomes.

The chatbot development framework offers 4 main functions:

• IT operations
• Customer service
• Risk and compliance
• Financial operations

10. Amazon Lex

Amazon Lex is a framework that lets developers build conversational user interfaces for any app they want using text and voice. Using a wide range of Amazon’s technologies makes the framework work better. Specifically, this system employs Amazon Cognito to check if a user is who they say they are. After that, the audio is turned into text with the help of a system that automatically recognizes speech.

Upsides:

• Because it has self-scaling features, the developer doesn’t have to take care of the infrastructure and hardware in order for the bot to grow.
• It makes it possible to deploy to a number of platforms with just one click because it helps those platforms.
• Create, test, and deploy chatbots without leaving the Amazon Lex console using its intuitive interface.
• Speech recognition of a high quality and the ability to grasp natural language.
• Integrations with HubSpot, Zendesk, and Salesforce are available.

Downsides:

• It does not support multiple languages. English is the only language that can be used with the framework.
• Using the framework to prepare data is a difficult way to do things.

Compatible communication channels: Slack, Facebook Messenger, Twilio SMS, and Kik.

Pricing: Amazon Web Services figures out the cost of using this framework based on the total number of requests. This is different from other frameworks, which have a set monthly rate.

Significant clients: Vanguard, OSU-OKC, Dropbox

11. Botsify

The Botsify chatbot framework was made so that Facebook Messenger could do business successfully through Facebook pages. Accordingly, this is what made people want to make the framework. With Botsify, you don’t need to know how to code before you can make a chatbot that works.

Upsides:

• It’s great that Botsify works with Google Sheets, websites, eCommerce platforms like Shopify and WordPress, and other platforms and apps.
• Customers say that when they use it, they have a good time.
• It responds to you almost right away and does what you tell it to do.
• It only gives intelligent feedback. 

• There are already-made templates that make it easy to put together chatbots quickly.
• It’s easy and quick to connect to websites and other services.

Downsides:

• The user interface is not as simple to use as other available choices.

Compatible communication channels: Website, Messenger, WhatsApp, Telegram. WordPress, SMS

Pricing: Starting from $40.

Significant clients: Amazon, Shazam, and Universal Media Group

12. Rasa

The Rasa Stack is a conversational framework that can be downloaded for free. Rasa is mostly made up of the Rasa Core and the Rasa NLU. Additionally, it is the infrastructure layer that gives developers the tools they need to build, improve, and use smarter AI assistants. It is a framework for machine learning that can automate both text-based and voice-based assistants. Finally, the architecture will give the tools and infrastructure that the assistants of the future will need to be contextual, resilient, and high-performing.

Upsides:

• The framework makes it possible to make chatbots that are very personalized. 
• The developer can use a wide range of processing pipelines to handle conversations with users.
• If you want to, you can use the chatbots as simple HTTPS servers.

Downsides:

• On the server side, chatbots built with the framework take up a lot of resources.
• It doesn’t have direct connections to chat systems that are already set up and ready to go.

Compatible communication channels: Facebook Messenger, Rocket.Chat, Slack, Telegram, and Twilio.

Pricing: Customized pricing.

Significant clients: T-Mobile, helvetia, Orange, Raiffeisen

13. Tidio

Tidio offers an elegant approach for your business to meet its chatbot needs. For instance, you can reach your business goals if you use Tidio to connect with more customers, increase sales, and reach your goals. The user interface is nice to look at, easy to understand, and can be changed completely so that it fits each business’s needs. Also, the fact that it is possible to use multiple channels at the same time makes it an easy answer for any business.

Upsides:

• Gives you a plugin that you can use to connect your chatbot to any WordPress-based website. WordPress is by far the most popular system for managing content on websites.
• When a user sends a message through the Tidio platform, their IP address, name, and email address are automatically tracked. This information is a very important part of the advertising.
• By using a subscription platform like Tidio, which can also collect leads on your behalf, you can save a lot of money.
• Both Android and iOS users can get the Tidio app. With the app on your phone, you can talk to people, and you won’t miss any messages.
• You can also link your Facebook page to the same account so that you can use the chatbot to talk to customers who find you on Facebook as well as on your website.

Downsides:

• There is not a system for purchasing tickets.

Compatible communication channels: Facebook Messenger, Instagram, WordPress

Pricing: Free, chatbots ($39/month), communicator ($15/month), mailing ($15/month).

Significant clients: Motiv, Videlio, HealthEngine

14. Pandorabots

PandoraBots is one of the oldest and most popular open source chatbot frameworks for building chatbots that are still in use today. It started in 2008, and there are now more than 250,000 creators in its community. In summary, Pandorabots uses a programming language called Artificial Intelligence Markup Language (AIML) to write the script for the chatbot conversation (AIML). It has paid premium libraries and modules like the Mitsuku Module, as well as free and open-source libraries like ALICE, Rosie, and Base Bot. This is on top of the available paid premium libraries and modules, such as the Mitsuku Module.

Upsides: 

• It lets you build an AI modeling language in any natural language you want.
• It can be changed and grown in a lot of ways.
• Both software developers and customer experience (CX) designers can easily use the chatbot platform.

Downsides:

• Simple statistical analysis.
• There are no direct interfaces with eCommerce systems.
• In Pandorabots, the chatbot is unable to initiate a discussion on its own.

Compatible communication channels: Website, Facebook Messenger, Telegram, WhatsApp

Pricing: Free, developer plan (starts at $19 for 10,000 messages a month), pro plan ($199 for 100,000 messages a month).

Significant clients: Walmart, Barclays, American Eagle Outfitters

15. Chatfuel

Chatfuel is a modern platform for building chatbots that can be used with the Facebook Messenger messaging app. Furthermore, it has been used to make more than 350,000 different bots, making it one of the most popular open-source systems for Facebook Messenger-based chatbots.

Upsides: 

• The framework will tell the chatbots to ask customers questions about the topics you choose. This will lead to a meaningful conversation with your customers.
• When a user on the platform starts a chat session, the platform alerts the right people and starts a conversation with the consumer through its chatbot.
• You will be completely happy with its excellent customer service and dynamic reporting interface.

Downsides:

• The initial setup takes a considerable amount of time.

Compatible communication channels: Website, Facebook Messenger, Instagram

Pricing: Free, pro ($15 a month), premium, and agency (customized).

Significant clients: Netflix, Visa, Levi’s, Nissan, Lego

There Are More Excellent Open-Source Chatbot Frameworks to Explore…

…this is our top 9 at the moment, if you know some other fine chatbot framework, ping us now! And in case you want to build your own chatbot with customized features, talk to us immediately because we can help.

Designveloper is a Vietnam-based software outsourcing company that offers various services ranging from software design, and software development to business consulting!

Don’t forget to follow our Facebook, Twitter, and LinkedIn for more articles.

The post 15 Open Source Chatbot Frameworks to Use in 2023 appeared first on Designveloper.

So what is a chatbot and how does this thing work? Let’s read on to find out!

What Is a Chatbot?

Long story short, the word “chatbot” was a combination of “chat” and “bot”. And it literally means a bot that can chat.

And the long story… long, chatbots are computer software. They pretend to be real people and their task is to answer human users’ messages via apps or websites without the help of real people. This means that developers have to make this application run by themselves. Besides, chatbots may appear as a voice or text.

Recommended reading: ChatGPT: Everything About the Hottest AI Chatbot in Tech

How Does a Chatbot Work?

The chatbot for a website is able to gain knowledge quickly and answer hundreds of questions over time. There are two types of chat-bot and they are distinguished by their way of operation: simple chatbots and virtual assistants or digital assistants.

The 3 Types of Chatbot

1. Simple Chatbots AKA Scripted Chatbots

Scripted chatbots are those that cannot learn from their experience and update their database automatically. In this case, developers will formulate several predetermined rules to help the chatbot process and generate responses to users.

As a result, the level of ability of this type is not high but it’s more than enough to help your business run smoothly.

And there are 3 main chat-bot subcategories. The first one is a simple chatbot that just functions when it meets a certain keyword. Most of the time, its choices of answers are limited like yes/no or a specific number/piece of information, or even “sorry, we don’t understand your request ¯\_(ツ)_/¯”, etc.

The second type is the chatbot that can only respond to users in a fixed flow to gather information.

And sometimes, you will have a chance to chat with a bot that provides you a set of answers so that it will know how to respond to you effectively. That’s the third type and it is called a button-based chatbot.

For example, you will certainly meet these chatbots when accessing an online store, an m-health app, etc. Flo, a menstruation tracking app, integrated a button-based free chatbot to assist women with their health conditions. Or you can try Song Nhi. This is a free chatbot that works as a financial advisor developed by people from Designveloper. Or you can hide some best chat-bot companies to grow your business.

2. AI Chatbots

AI chatbots or virtual/digital assistants are what we’re talking about here. Sometimes, people may refer to them as chat-bot that can learn and acquire knowledge.

And just like humans, they will become better and smarter as time passes thanks to neutral networks.

Different from the first type, an AI chatbot can understand complex conversations without the presence of keywords. Furthermore, these smart chatbots can connect the dot and be aware of a certain context then reply to users based on that context.

For example, when you give a scripted chatbot a set of questions like:

• Where is that company located?
• How is the weather there?

It can understand the first query, however, since you did not define the location, it is not able to respond to the second one.

But when it comes to an AI chatbot, they will answer those two questions without hesitation.

Replika is a free chatbot that can learn you might want to try.

3. Machine Learning Works for Chatbots

Chatbot machine learning is the way of the future and is the impetus for the explosive growth of the AI field over the last few years. However, the main thing to remember is that if you’ve ever interacted with chatbot ideas, you’re actually something of a bot developer yourself.

Why Should Businesses Use Chatbots?

Even though most chatbots can only answer and respond to certain scenarios, if developed well they help businesses:

• Reduce waiting time as they’re always available.
• Increase payment gateway transaction success rate when chatbots are able to remind or urge customers to make payments.
• Cut down on customer service costs.
• Collect data more effectively.

But of course, they cannot replace the occupancy of human touches. This happens since there are many tasks that simple chatbots cannot solve by themselves and at the same time, AI chatbots are too expensive to invest in.

We hope that this article has given you a closer look at chatbots and how they work. And if you are planning to build the best chatbot to increase your business’s productivity and effectiveness, contact us now! People at Designveloper can make your plan come true at an affordable cost.

Don’t forget to follow our Facebook, Twitter, and LinkedIn to read more articles from Designveloper!

The post What Is a Chatbot and How Does It Work? appeared first on Designveloper.

Best AI Chatbot Platforms that You Should Know

So let’s read on to find out the top 5 best chatbot platforms at the moment and figure out their upsides and downsides!

Before reading this article you should know the basics of a chatbot: What Is a Chatbot And How Does It Work?

1. MobileMonkey – best chatbot platform for Facebook

This is an American-based company that provides smart communicating solutions for various types of companies and enterprises. Their chatbot platform is recommended by many marketing experts such as Neil Pastel, Mari Smith, etc.

Features:

• Apply content to every channel existing.
• Can be integrated with many 3rd party services such as Facebook Messenger, WordPress, etc.
• Need no coding skills.
• Provide a lot of education, training, webinar, etc.

Downside:

• Rarely update and release new features.
• Users must have a Facebook account to see the chatbot.

Best used with: Facebook, website.

Significant clients: Toyota, Big Guys Company, DocsApp, Sofamania.

Pricing: they have 4 types of plans starting from $0 – $249/month.

2. Flow XO – perfect chatbot tool for internal communication

With Flow XO, you can build yourself a chatbot that can connect with customers via multiple communication channels with ease. The service provider guarantees that this product will help you with only 3 steps:

• Choosing a chatbot platform
• Connecting the chatbot with your account
• Adding a workflow and chat with your customers

Features:

• Can gather information by asking a series of questions.
• Built by drag and drop editor so no coding is required.
• Can be integrated with 100 different cloud-based apps.
• Accept payment via chat.

Downside:

• Can be really slow when a user scripts too much content at a time.
• Need a long time to set up.

Best uses with: Facebook Messenger, Slack, Telegram, etc.

Significant clients: no mention.

Pricing: From $0 – $54/month.

3. Botsify – best chatbot platform for global companies

Botsify is a chatbot platform based in India although the team only has less than 10 members, it continues to grow and become one of the most useful chatbot development tools.

Features:

• Offer a 14-day trial to go around.
• Support multiple languages to talk with even non-English speaking customers.
• Have pre-build chat templates for various industries.

Downside:

• The price is a bit expensive.
• It is said that users need some time to get familiar with the platform.
• Its user base is small.
• The UI is not as intuitive as other chatbot platforms.

Best used with: websites, Facebook, Slack, Alexa.

Significant clients: Shazam, GRIN, Unicef NZ, Sukoon.

Pricing: From $50 – $300/month.

4. ChatterOn – best AI chatbot tool to date

Like most of the chatbot development tools existing in the market, ChatterOn does not need you to have coding skills to build your own chatbot. But let’s see what the differences are.

Features:

• Offer machine-learning chatbots that can run after 10 examples.
• Have various styles of content (carousel, button, photo, gif, etc.)
• Have 20 pre-built chatbots and you can customize them as you want.
• Cost-effective.

Downside:

There are no complaints about this tool so far.

Best uses with: Facebook Messenger.

Recommended by: Dineout, India Today, HT Media.

Pricing: Free for startups, $0.0010/message for businesses, and custom plans for enterprises.

5. TARS – best chatbot platform for websites

TARS is a rare chatbot development company that focuses on communicating on websites more than Facebook Messenger or other chat tools. They solve business problems by offering human-like chatbots to get rid of boring forms!

Features:

• Have many templates for various business industries and purposes.
• Your chatbot is designed for customers’ needs.

Downside:

• The back-end, as well as the interface, are a bit outdated compared with other chatbot tools.
• Its cost is high so startups or small businesses can hardly manage to use the service.

Best uses with websites.

Significant clients: DHL, Post Finance, Big Bazaar, Home Credit.

Pricing: From $99 – $597/month and custom plans for enterprises.

Conclusion

We hope that these best chatbot platforms will help you find the ideal service provider. And in case you are looking for a software development company that is able to build a whole customized chatbot system, let’s reach out to Designveloper! Just give us your ideas and we’ll realize!

Don’t forget to follow our Facebook, Twitter, and LinkedIn to read more articles like this.

The post 5 Best AI Chatbot Platforms to Use for 2023 appeared first on Designveloper.

Bearing it in mind, if you are a business manager, you should be aware of that simple fact and improve your services to please your potential customers. The same can be said of E-commerce. Have you applied this crucial rule in the online world yet?

Recommended read: Why Web Design is Important for Business?

Introducing to Poppi Live Chat

I guess it’s not hard to find tons of options out there to help you solve this task. Some common ones considered the best are autoresponders, automated FAQ list dispensers, or 1000 support phones being set up. Hmm, feeling good and enough, doesn’t it? Nope! Sorry, that’s not how it works.

The above methods are fairly one-sided. They probably worked once upon a time, but now customers’ expectations have moved up a notch. They increasingly expect to be able to speak to companies individually. Let me tell you something, it might be an old saw but people don’t buy products, they buy people. Customers always want something more personal. And the customer is always right. So, why don’t you start proactively reaching out to them and personally engaging your website visitors?

You can download it here: Poppi Live Chat App to Download

The 4 Reasons Why You Should Use Poppi Live Chat for Your Business

There we go, Poppi comes to your rescue. Being a powerful communication application developed by Designveloper, Poppi aims to provide a range of services for reaching out to your prospective clients and monitoring website traffic.

Below are some benefits this new guy brings to you:

1. Installing quickly and easily

Let’s forget about any complicated programming skills. You can set up Poppi on your website in less than 1 minute by adding a piece of code. Yes, it’s 1 minute! You didn’t misread. It is only a copy & paste installation. Sounds great, right?

Recommended read: Top 6 Best Productivity Apps for Business Owners

2. Chatting anywhere, any time

Chatting is the easiest way to keep your business front of mind with your customers. With Poppi, now when customers have questions about your products or services, they just need to type it on chat windows popping up, and you or your team will be there – on the other side instantly helping them. Don’t let the conversation get away from you.

Nothing is more awesome than impressing your customers with fast replies right to the point because happy customers are your lifeblood.

3. Building effective customer engagement

In Poppi, you can send two kinds of messages, automatic and manual. Even though you’re away, you won’t miss a chance to help your customer by connecting with them through email. Then, you can create an email list of your customers in order to inform them of an upcoming sale, or a special event on your site, or just analyze your customer base.

Additionally, Poppi also helps you deepen your understanding of customers by viewing helpful information about each one; like where they are from, what browser they are using, and if they are returning visitors. And as a result, it will help you better anticipate customers’ moves and satisfy their needs.

4. Supporting customers instantly

When customers send messages to you through Poppi, these messages are initially routed to the unassigned inbox and you can work collectively from there. Conversations are assigned to whoever responds first to the customer.

So your team can quickly reply and satisfy the customer’s expectations. Whenever customers need you, you’re there. Customers always appreciate genuine interaction.

Moreover, you’re not alone on this journey. Poppi understands that working with customers can be a challenge, so the Poppi team will always be on your side to help and support you instantly.

Recommended read: Why Isn’t Anyone Coming to My Website?

Conclusion

This time instead of letting my words convince you, why don’t you try using Poppi by yourself and tell me your thought? You won’t lose anything and it’s FREE anyway.

If you have any further questions about Poppi Live Chat, let me know in the comment box. I’m eager to help you!

The post Poppi Live Chat: Keep In Touch With Your Customers Anytime Anywhere appeared first on Designveloper.

It’s a simple real-time chat, with many users. Follow these steps and you’ll finish it in just 40 minutes!

How to Create Chat App in Meteor?

1. Where Do I Begin?

To create a Meteor app, simply open your terminal and run this command:

 meteor create simple-chat

Now try to run your first Meteor app:

cd simple-chat
meteor

Let’s check it out using your web browser: http://localhost:3000/

You’ve told me that it’s all JavaScript, why does it look so strange?

Every new Meteor app includes Blaze, which is Meteor’s built-in reactive rendering library. Usually, templates are written in Spacebars. These templates are compiled into JavaScript UI components that are rendered by the Blaze library. I’ll continue to explain it later 😀
Now add some folders like this:

This is the file structure that Meteor recommends to us. You can find out more here. Next, open client/main.html, and replace all the code with this:

<head>
  <title>My Simple Chat</title>
    <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">
</head>

We will write the body code in a new file. Let’s add some files to the imports/UI directory:
body.html

<body>
  <h3>SIMPLE METEOR CHAT</h3>
   <ul>
      {{#each messages}}
        {{> message}}
      {{/each}}
</ul>
</body>
<template name="message">
  <li>{{text}}</li>
</template>

and body.js

import { Template } from 'meteor/templating';
import './body.html';
Template.body.helpers({
  messages: [
    { text: 'Hello,' },
    { text: 'Nice to meet you!' },
    { text: '<3' },
  ],
});

Also, open file client/main.js and replace all the codes with this:

 import '../imports/ui/body.js';

Then you will see something like this:

You can see that Meteor renders the HTML with a head section from <head> tag in main.html, the body section from <body> tag in body.html. Look at the body, you will see this:

 {{#each messages}}
         {{> message}}
 {{/each}}

This is Spacebar syntax. As I’ve explained before, Spacebar is a Meteor template language. It uses statements surrounded by double curly braces such as {{#each}} and {{#if}} to let you add logic and data to your views. (You can read more about Blaze and Spacebar).

So in the code above, each item from the messages collection will be put into a template named message. Template in Meteor is just like a Partial view in ASP.NET, it’s a chunk of HTML that can be safely inserted into an existing DOM. You can define it using this:

 <template name="templateName">
 #put template code here
 </template>

and reference in your JavaScript with Template.templateName. Furthermore, in your JavaScript, the body section can be referenced with Template.body. It’s a special “parent” template including the other child templates.

Now we have 3 messages, created Template.body.helpers in the body.js. So how can we type the message, send it, and show it in our app? We will figure out how to do it later.

Please check out the list of "Meteor for Beginners - Easy and Practical" videos:

2. Can we style it?

The easiest way is by using Bootstrap. With Meteor, adding Bootstrap can be done in the blink of an eye. Open another terminal tab, go to the simple-chat directory, and run this:

 meteor add twbs:bootstrap

Done! Now we can use Bootstrap. Replace your body.html code with this:

 <body>
   <div class="container">
     <div class="row">
       <h3 class="text-center" >SIMPLE METEOR CHAT</h3>
 	   	<!-- text holder -->
       <div class="col-md-12">
 		<!-- login button -->
         <div class="panel panel-info">
           <div class="panel-heading">
             GROUP CHAT
           </div>
           <div class="panel-body">
             <ul class="media-list">
               <!-- message template -->
               {{#each messages}}
                 {{> message}}
               {{/each}}
             </ul>
           </div>
           <!-- message textbox -->
           <form class="new-message">
             <div class="panel-footer">
               <div class="input-group">
                 <input type="text" name="text" class="form-control" placeholder="Enter Message" />
                 <span class="input-group-btn">
                   <button class="btn btn-info send" type="submit">SEND</button>
                 </span>
               </div>
             </div>
           </form>
         </div>
       </div>
     </div>
   </div>
 </body>

Then we will create several files in the imports/ui/ directory to separate each template into a different HTML file and js file.
Create a new file message.html:

 <template name="message">
   <li class="media">
     <div class="media-body">
       <div class="media">
         <a class="pull-left" href="#">
         <img class="media-object img-circle img-responsive" src="http://lorempixel.com/60/60/people/" />
         </a>
         <div class="media-body" >
           {{text}}
          <br />
          <!-- user information -->
          <hr />
         </div>
       </div>
     </div>
   </li>
 </template>

Create new file message.js:

 import { Template } from 'meteor/templating';
 import './message.html';

Open body.js and add this after import './body.html':

 import './message.js';

Thank Bootstrap we have such an elegant app:

3. Nice, but it doesn’t work, I can’t send messages! Why oh why?

Don’t be too hurry! :-p. Now we will create a database collection to store the messages. Create a new file messages.js in the imports/api/ directory like this:

 import { Mongo } from 'meteor/mongo';
 export const Messages = new Mongo.Collection('messages');

In MongoDB, this is how we create a collection in JavaScript:

 MyCollection = new Mongo.Collection("my-collection")

On the server, this sets up a MongoDB collection called my-collection; on the client, this creates a cache connected to the server collection. In this demo, to make it easy, assume that the entire database is present on the client.
We also import the messages.js to the server. Open the server/main.js and add this to the second line:

 import '../imports/api/messages.js';

Now we can display a message from the collection by opening body.js and replacing the Template.body.helpers with this:

 import { Messages } from '../api/messages.js';
 Template.body.helpers({
   messages() {
     return Messages.find();
   },
 });

Don’t worry when your chat group is empty. Just a few steps left then you will receive your messages. 😀
As we created the message textbox in the body.html in the previous step, now we will handle the submit event to insert a new message. Add this to the end of the body.js:

 Template.body.events({
   'submit .new-message'(event) {
     // Prevent default browser form submit
     event.preventDefault();
     // Get value from form element
     const target = event.target;
     const text = target.text.value;
     // Insert a message into the collection
     Messages.insert({
       text,
       createdAt: new Date(), // current time
 	 //user information
     });
     // Clear form
     target.text.value = '';
     // scroll to last message
     $('.panel-body').scrollTop($('.media-list').height())
	},
 });

Now you can say Hello world!
You can open another browser window and chat with yourself to see if it works in real time. Awesome, right? 😀

4. This is not a chat. Everyone must have their own accounts and log in, right?

It’s a simple man. If you think we have a lot of things to deal with, you will be surprised. Just run this command:

meteor add accounts-ui accounts-password

This will enable the Meteor accounts system and a drop-in login user interface with multi-user functionality.
Then open body.html and replace the <!-- text holder --> with this:

 <h5 class="text-center text-muted">Sign in to join!</h5>

and replace the <!-- login button --> with this:

 {{> loginButtons}}

And add this before and after the <form> tag:

 {{#if currentUser}}
 <form…>
 …
 </form>
 {{/if}}

Then we will add a new file accounts-config.js in the imports/startup/ directory to make it easier to sign up:

 import { Accounts } from 'meteor/accounts-base';
 Accounts.ui.config({
   passwordSignupFields: 'USERNAME_ONLY',
 });

And import it by opening client/main.js and inserting this to the first line:

 import '../imports/startup/accounts-config.js';

Then you will see our app now looks like this:

You can simply create an account, and sign in… Join our chat!
Let’s add some more fields to your message collection to see who sends it. Open the body.js and replace //user informationinside the function Messages.insert with this:

 owner: Meteor.userId(), username:Meteor.user().username,

And open the message.html, replace the <!-- user information --> with this:

 <small class="text-muted"><strong>{{username}}</strong> | {{createdAt}}</small>

Finally, add this to client/main.css:

 .panel-body{
   overflow-y:scroll;
   height:60vh;
 }

All done! Enjoy your Meteor chat app!

Conclusion

Through this simple app, we’ve discovered something more about Meteor:

• The file structure in Meteor
• Blaze – Meteor’s default frontend rendering system
• Spacebar – Meteor’s template language
• How to add packages to your Meteor app. If you don’t want to spend time on writing code, you might consider using Sceyt chat SDK to integrate a chat function in your application.

I hope you find the way to create a chat app in Meteor useful. Keep practicing every day!

P.S.: You can get all code here.

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